Sample Questions for Staff Engagement Surveys
The questions and statements below are for staff engagement surveys. Unlike the InfoQuest B2B customer satisfaction surveys and employee opinion polls, the engagement surveys tend to need a much greater level of input from InfoQuest in order to maximise the benefits for the client. Here we are showing some of the more common questions.
InfoQuestCRM’s David Newton-Dines has many years of experience, across many industries, in dealing with the design and outcomes from these types of surveys. He is happy to guide you through, facilitate or even run feedback or training sessions to help take what has been learned and turn it into usable positive actions that grow your organisation.
Pick up the phone today (+44 7803 136616) or email (firstname.lastname@example.org) for a no obligation chat about how we can help you improve your business.
FAIRNESS & CONSISTENCY
FC01 How satisfied are you with the fairness shown by your manager to you and your colleagues?
FC02 My manager has a consistent management style.
FC03 My manager is never overly critical of team members.
FC04 My manager never plays the blame game.
FC05 My manager regards a mistake as an opportunity to learn.
FC06 My manager demonstrates faith in my abilities.
FC07 My manager often uses a consultative management style.
FC08 My manager encourages the challenging of decisions.
FC09 My manager’s use of humour and sarcasm is appropriate.
FC10 My manager never displays favouritism
FC11 My manager never talks about team members behind their backs.
FC12 My manager never criticises team members in front of others
FC13 How satisfied are you with the respect shown to you by your manager?
FC14 My manager treats all team members with respect.
FC15 My manager’s mood is unpredictable
FC16 My manager is always calm under pressure.
FC17 My manager continually offloads their stress to team members.
FC18 My manager is consistent in their approach to managing.
FC19 My manager never panics about deadlines.
FC20 Feedback from my manager is always helpful.
FC21 “Do as you’re told” is my manager’s motto.
FC22 How satisfied do you feel engagement is at heart of your manager’s actions?
FC23 How satisfied are you with your manager’s workload distribution?
FC24 How satisfied do you feel with your manager’s appropriateness of mood?
PROBLEMS & CONFLICT
PC01 My manager adopts a mediator role in conflict situations
PC02 My manager resolves squabbles before they turn into arguments
PC03 My manager deals objectively with all employee conflicts
PC04 My manager ignores all employee conflicts
PC05 My manager never uses HR’s skills to help deal with problems
PC06 My manager never follows up on conflicts post resolution
PC07 My manager offers no support through incidents of abuse
PC08 My manager ignores bullying incidents
PC09 My manager always takes ultimate responsibility if things go wrong
PC10 How satisfied do you feel with your manager’s support if things go wrong?
PC11 How satisfied do you feel with your manager’s ability to resolve conflict?
PC12 How satisfied do you feel with your manager’s mediation role?
PC13 How satisfied do you feel with your manager’s abuse support?
KNOWLEDGE & GUIDANCE
KG01 My manager always offers advice when asked
KG02 My manager always shifts responsibility for problem-solving to senior management
KG03 My manager always knows when a team member needs advice
KG04 My manager only ever gives vague advice
KG05 My manager always clarifies role requirements
KG06 My manager never defines role outcomes
KG07 My manager has no idea of their own role outcomes
KG08 My manager knows exactly what I am employed to do
KG09 My manager rarely communicates
KG10 My manager does not allow team members time to plan
KG11 My manager has no understanding of our processes
KG12 My manager understands our procedures completely
KG13 My manager always follows up action points
KG14 My manager always makes time for team members
KG15 My manager cannot make a decision
KG16 How satisfied do you feel with your manager’s depth of knowledge?
KG17 How satisfied do you feel with your manager’s understanding of your objectives?
KG18 How satisfied do you feel with your manager’s decision making ability?
R01 My personal life is of genuine interest to my manager
R01 My manager is always aware of how I am feeling
R03 The pressure team members are under is understood by the manager
R04 My manager never creates opportunities to speak one-to-one
R05 My manager brings in treats for the team occasionally
R06 My manager spends time socially with the team
R07 Having a laugh at work is important to my manager
R08 My manager is disinterested in the team’s life outside work
R09 My manager never asks ‘How are you?’
R10 How satisfied do you feel with your manager’s ability to motivate the team?
R11 How satisfied do you feel with your manager’s communication skills?
R12 How satisfied do you feel with your manager’s ability to empathise?
R13 How satisfied do you feel with your manager’s desire to empathise?
SUPPORT & DEVELOPMENT
SD01 There is always time to discuss my career development
SD02 Career development is something my manager actively supports
SD03 My manager always seeks opportunities for my career progression
SD04 My manager arranges time off from my role for personal development opportunities
SD05 My manager never arranges personal development activities
SD06 How satisfied do you feel with your manager’s desire to develop team members?
SD07 How satisfied do you feel with your manager’s efforts to develop team members?